Privacy Policy

Introduction
At Mombasa Port Elite Travel, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect
We may collect the following information when you interact with us:

• Personal identification information (name, email address, phone number, etc.)
• Travel details, including booking information, pickup and drop-off locations
• Payment information for the processing of transactions
• Technical data such as your IP address, browser type, and browsing patterns on our website

2. How We Use Your Information
We use your information for the following purposes:

• To process bookings and manage travel services
• To communicate with you regarding your bookings or inquiries
• To improve our website, services, and customer experience
• To comply with legal obligations and maintain security

3. Sharing of Information
We do not share your personal information with third parties except in the following cases:

• When required by law or in response to legal proceedings
• When necessary to provide you with services (e.g., sharing travel details with drivers)
• When working with trusted third-party service providers who assist us in operating our business, as long as they agree to keep your information confidential

4. Security of Your Information
We take reasonable precautions to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights
You have the right to:

• Access the personal information we hold about you
• Request corrections to any inaccurate or incomplete data
• Request the deletion of your personal information, subject to certain legal obligations

6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic and improve our services. You can choose to disable cookies in your browser settings, but this may affect your user experience on our site.

7. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@msaportelitetravels.com.