Terms of Service

Introduction
These Terms of Service (“Terms”) govern your use of Mombasa Port Elite Travel’s website and services. By accessing or using our website or services, you agree to these Terms. Please read them carefully.

1. Services Provided
Mombasa Port Elite Travel offers transportation services, including port transfers, airport transfers, business travel, and guided excursions in Mombasa, Kenya. Our services are subject to availability and are provided according to bookings made via our website or customer service channels.

2. Booking and Payment
When booking our services, you agree to provide accurate and complete information. Payments for services must be made at the time of booking or as agreed upon with our team. We accept various payment methods, including cash and online transfers. All prices are subject to change without notice but will be clearly communicated during the booking process.

3. Cancellations and Refunds
Cancellations of bookings must be made in advance. Refunds for cancellations will be issued as per our cancellation policy, which is dependent on the timing of the cancellation. Late cancellations or no-shows may incur a fee, and refunds will not be issued in such cases.

4. User Responsibilities
By using our services, you agree to:

• Provide accurate information for bookings and contact details
• Respect our drivers and staff, and comply with all instructions related to safety and security
• Ensure that all passengers have appropriate documentation for their travel, including identification if necessary

5. Liability
Mombasa Port Elite Travel will not be liable for any direct, indirect, or incidental damages resulting from the use of our services. This includes, but is not limited to, delays due to traffic, accidents, or unforeseen circumstances beyond our control. We are committed to providing a safe and reliable service but cannot guarantee uninterrupted travel.

6. Intellectual Property
All content on the Mombasa Port Elite Travel website, including text, graphics, logos, and images, is the property of Mombasa Port Elite Travel. You may not use, reproduce, or distribute any content from our website without written permission from us.

7. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically to stay informed of any updates.

8. Governing Law
These Terms are governed by the laws of Kenya. Any disputes arising from the use of our services or website will be resolved in accordance with the legal frameworks in Kenya.

9. Contact Information
If you have any questions regarding these Terms, please contact us at info@msaportelitetravels.com.